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EUROMADEM SPAIN COMPLETES CUSTOMER SATISFACTION SURVEY 2012, RECEIVES HIGH MARKS 98, 75%

10/06/2013

In the first quarter of 2013 EuroMadem Spain conducted a customer satisfaction survey with 16 Wire & Cable manufacturing customers in 5 countries. EuroMadem received 9 (56%) responses from customers polled in three categories: bad, regular , good and very good, 98,75% of responses falling into good and very good categories. EuroMadem polled the following services: claim response, quantities shipped X received, documentation, deliveries, quality inspections, performance, and packing. “We are very proud of our customers feedback and pleased with the results of the survey, we will continue to work towards 100% customer satisfaction”, said Roger Santasusana General Manager.



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Head Office: P.O. Box 206 | Rod. RSC 470 Km 223,82
CEP 95720-000 | Garibaldi | RS | Brasil | Phone: +55 54 3462 5600
Fax: +55 54 3462 5900 | sales@mademreels.com