English
In the first quarter of 2012 Madem Gulf Bahrain conducted a customer satisfaction survey with 40 Wire & Cable manufacturing customers in 15 Middle East,Asia and Africa countries. Madem received 27 (67,5%) responses from customers polled in three categories: bad, good and very good, 99.38% of responses falling into good and very good categories. Madem polled the following services: claim response, quantities shipped X received, documentation, deliveries, quality inspections, performance, and packing.
